COMPLAINT FORM 001

In accordance with the Consumer Protection and Defense Code, we provide a Virtual Complaints Book for your use.

CONSUMER COMPLAINT IDENTIFICATION

IDENTIFICATION OF THE CONTRACTED GOOD

0/2000

DETAILS OF THE CLAIM AND CONSUMER REQUEST

Claim: Dissatisfaction related to products or services

Complaint: Dissatisfaction not related to products or services; or discomfort or dissatisfaction with customer service

0/10000
0/10000

OBSERVATIONS AND ACTIONS TAKEN BY THE PROVIDER

0/250

This field will be filled in by the provider when responding to your complaint or claim

Recipient (consumer, provider, or INDECOPI as appropriate)

Filing the complaint does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a report with INDECOPI.

The provider must respond to the complaint within no more than fifteen (15) business days.